Desk.com vs ZenDesk.com

Desk.com is best for 1 single support staff because it is free and have many features.

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ZenDesk.com is good for 3 support staff because it is $20/year, but with many features limitation like attachment max size of 1MB. 

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Once you have more than 3 full time support staff, then you need to compare carefully between the 2 based on the required support hours and features needed.

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